Terms & Conditions

Service Point provides inspection, maintenance, and repair services for domestic washing machines and clothes dryers. Service requests are handled by service technicians based on availability and service requirements.

All repairs and part replacements are subject to on-site physical inspection and explicit customer approval. Technicians provide an estimated cost before proceeding with any repair work.

Customers can submit service requests through our website contact form or by calling our customer support number. Requested service times are subject to technician availability in the customer's locality.

Final service fees depend on the nature of the fault, required labor, and replacement parts. Payments are due upon completion of the service visit via accepted digital or cash options.

An initial diagnostic visit is arranged to evaluate the appliance issue. The technician examines the machine on-site to identify faulty components and necessary repair procedures.

When component replacements are required, Service Point uses compatible spare parts suitable for your appliance model. Component costs are communicated prior to installation.

Service Availability

Independent Service Provider Disclosure

Doorstep service is available across designated sectors in Mumbai, Thane, and Navi Mumbai. Response times may vary depending on local conditions and scheduling capacity.

Service Point is an independent repair service provider. We are not an authorized service center, official partner, or representative of LG, Samsung, Whirlpool, IFB, Bosch, Siemens, or any other appliance manufacturer.

Cancellations and Rescheduling

Limitation of Liability

Customers may modify or cancel a service visit booking by contacting us directly prior to the dispatched technician arrival time.

Customer Responsibilities

Service Point takes reasonable care when providing repair services. To the extent permitted by applicable law, Service Point is not responsible for pre-existing machinery defects, indirect damages, or delays arising from circumstances beyond our reasonable control.

Customers must provide safe access to the appliance, a stable power connection, and clean water supply during the technician inspection and repair visit.

Intellectual Property

Changes to These Terms

All website design elements, text, graphics, and content belong to Service Point. Brand names, logos, and trademarks mentioned on this site belong to their respective owners and are used strictly to designate compatibility.

Service Point reserves the right to update these terms periodically to reflect operational changes. Revised terms become effective immediately upon being published on this website page.

If you have questions regarding these Terms & Conditions or wish to request appliance repair assistance in Mumbai, Thane, or Navi Mumbai, please reach out to our team:

Email: servicepointsupport@gmail.com | Helpline: 98335 66580